FREE SHIPPING ON ORDERS MORE THAN $35 USD*

Free shipping is applied on orders of $35 USD and more, after all discounts and promotions and before taxes.

The following are not eligible for free shipping: AK, HI and US territories. 

Please note that this list may change without prior notice.

 

* This offer is valid for deliveries within the contiguous US only. 

INTERNATIONAL SHIPPING

We do not ship internationally at this time.

SHIPPING INFORMATION

Our orders are normally shipped the next business day when you order before 5:00 pm EST, Monday through Friday. Orders placed after 5:00 pm EST on Friday,  weekends or holidays, will be shipped the following business day. 

Orders are shipped through USPS.

As soon as your order is shipped out, you will receive a notification email with a tracking number that will allow you to follow your package in real time.

BACK ORDERED ITEMS

In the case that you do order a product that is back ordered, our Customer Service Team will contact you and offer to replace your product with another, or remove the product from your order and receive full credit for that particular product.

DELIVERY INFORMATION

If you have specific delivery instructions, please let us know. You can contact us by email at support@elanbio.com or call us at 1 888 505-7028 from Monday to Friday, from 9 am to 5 pm EST.